People do not buy products, they buy solutions to their problems.
A good requirements is
- necessary
- verifiable
- attainable
Goals: desired results for target organisation
- obstacles: property to be overcome Behaviour:
- functional: outcome produced by system
- non-functional: property of how system achieves outcomes Constraints:
- imposed by environment
VARIED framework:
Vivid: actually meet the persona Actionable: it should help the team to build the product Real: where user are, observe and interact Identifiable: dog-food Exact: Be specific Detailed: Good personas are substantial
Requirement Engineering
is a human activity based on cognitive psychology, anthropology, sociology, and linguistics
SSON (Single Statement of Need)
clear, concise statement about system's overall goals and how it will accomplish those goals
- describe what capability the system being developed will provide
goal.
convey intention/rationale/objective of stakholders
- support elicitation, analysis, and provide inputs for specification
Actor: act within a system to achieve the goal Agent: act on behalf of other actors Role: an actor can play roles Position: consistent roles that are cohesive
Hard Goal
Can measure, quantify and describe in their entirety
Soft Goal
We know we need but cannot describe fully
Resource: Can be used to achieve goals by an actor
Plans: how actor will execute actions
resolving soft goals
-
Definitions: convert soft ⇒ hard
-
Contributions: create sub goals to solve soft goals as functions
-
Decomposition: decompose soft to multiple sub goals
Risks.
flexible, adaptive, and changeable
potential events can impact your project progress
Issues: known problems can be identified
Risk (what if) ⇒ issues (current)
who to contact
how to mitigate such risks
calm, figure out root cause, and come up with solutions
RACI matrix
Responsible Accountable Consulted Informed
fish-bone diagram
scope creep
risk register
risk assessment
probability and impact matrix
inherent risk: measure of a risk, calculated by its probability and impact
time risks
budget risks
scope risks: not be able to deliver milestones
external risks:
Single point of failure: risk that has potential to cause a catastrophic failure.
dependency: relations between different tasks
mitigation strategies
- avoid
- accept
- reduce and control (use decision tree)
- transfer
Requirements of Oppression
socio-technical, DEI ⇒ social infrastructure that reflect, reinforce, and amplify the matrix of oppression
- Gender
- Ability
- Race
Bias in data
- Center the margins, or increase more diversity
- social conflict?
- Human-centric
modelling
conceptual representation of something